15 October 2019

The 4 Levers of Employee Experience

Karina Freitag
Research Lead


In 2019, we researched what employee experience is and how organizations should approach it. We found that an effective employee experience approach is kind of like a cake, with four levers that — when blended together — create an extraordinary result.

In 2019, we conducted an extensive literature review and interviewed progressive employee experience organizations. We have highlighted a few of our crucial findings from our research in this infographic. You can also download the full report here and register to attend our webinar on the topic here. We would like to thank Medallia for sponsoring our research.

As always, we would love your feedback. If you have thoughts, please share in the comments section below!

4 Levers of Employee Experience Infographic

Karina Freitag

Karina is a Research Lead for RedThread Research. She is passionate about understanding the individual and organizational elements that help people thrive at work. Karina completed her undergraduate education at Penn State University and received her Ph.D. and M.A. in Industrial/Organizational Psychology from The Chicago School of Professional Psychology.


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