For almost all organizations, digital transformation is inevitable. Google Search data shows a 900% increase in the term digital transformation in the last 4 years. Yet, the focus on digital transformation has created a lot of panic. In navigating through the differing opinions about what the future holds – AI, automation, and robots – we find it interesting that there has been little discussion about the uniquely human characteristics that have made our species successful in the first place.
This research reveals how forward-thinking leaders are leveraging the characteristics that make us uniquely human to make their organizations more competitive. How can we nurture these uniquely human traits in workplace culture to create a high-performing organization?