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Frontline Workers:
Creating a Performance-Driven Culture

What specific practices create a performance-driven culture for frontline workers? A lot has been said about the importance of frontline workers, but few organizations truly understand how to best manage their performance and where to begin.

 

RedThread Research’s latest study, Frontline Workers: Creating a Performance-Driven Culture, explores the nuances of performance management for frontline workers and examines the specific practices that high-performing organizations use to help them perform better.

Get insights on:

  • Differences between frontline workers and other types of workers in how they experience performance practices
  • 3 areas of focus to use culture as a performance lever
  • 7 practices that high-performing organizations use to create a performance-driven culture
  • Ideas and relevant tips to bring these practices to life in your organization

RedThread Research would like to thank Centrical, the sponsor that made this research possible!

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